REFUND POLICY

We only offer refunds if your order never shows up—and the carrier confirms it.

Here’s what qualifies:

• You have your tracking number

• The carrier shows the package was not delivered

• Your shipping address was correct at checkout

• No one else signed for or accepted the delivery

• You contact us within 7 days of the last expected delivery date

If all that checks out, we’ll issue a full refund. No games.

What doesn’t qualify:​

• Wrong address entered at checkout

• A roommate, neighbor, or front desk signed for it

• Orders marked as delivered by the carrier

How to Request a Refund

Email us at [aceclothing33@gmail.com] with:

• Your order number

• Your tracking info

• A brief note explaining the issue

We’ll review, confirm with the carrier, and if it’s legit, process your refund.